Privacy Policy

Who we are

We are Public Matters.

Public Matters is a trading name of Public Citizen UK. Registered company 10954014

Our website address is:

What personal data we collect and why we collect it

Personal data is information about a person which is identifiable as being about them. It can be stored electronically or on paper, and includes images and audio recordings as well as written information. We will collect, store, use, amend, share, destroy or delete personal data only in ways which protect people’s privacy and comply with the General Data Protection Regulation (GDPR) and other relevant legislation. The lawful basis we will use for processing your data is legitimate interests.

Data protection is about how we, as an organisation, ensure we protect the rights and privacy of individuals, and comply with the law, when collecting, storing, using, amending, sharing, destroying or deleting personal data.

We will use the data to reply to contact form messages and emails, to send newsletters to people who opt in to receive them and to advise people of any updates to our privacy policy.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use our contact form to write to us, we will use the details you give us to reply to you, and to advise you of any change in our Privacy Policy.


If you sign up to receive newsletters, we will use the details you give to send the newsletters to you, and to advise you of any change in our Privacy Policy.


If you book to come to one of our events, we will use the information you give us to send you information about the event and to advise of any changes to the event (e.g. time, date, location or known transport issues), and to advise you of any change in our Privacy Policy.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Information gathered from our website analytics tells us:

the number of visitors to our site,

the country from which our site was viewed,

whether our visitors were logged in or anonymous,

I.P. addresses,

visits by robots and spiders,

duration of visits,

file types seen,

pages viewed,

operating systems and browsers used,

how our site was accesses (via search engine, link in an email, link from another website or page, or unknown),

keywords or keyphrases used to search,

Miscellaneous statistics. Currently: Successful hits on favicon.ico, Javascript disabled, Browsers with Java support, Browsers with Macromedia Director Support, Browsers with Flash Support, Browsers with Real audio playing support, Browsers with Quicktime audio playing support, Browsers with Windows Media audio playing support, Browsers with PDF support.

Who we share your data with

Our website is hosted by Ethical Internet.

Public Citizen UK trading as Public Matters will not sell your data. We use password protected computers and mobile phones to access data, we also use password protected accounts on third party sites including Google Docs, Google Sheets , Dropbox, Crowdfunder and Eventbrite. We will only pass your information on to anyone else if you specifically ask us to do so or if we are legally required to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We will only ask for the information we need to have to contact you with information that you have requested. Please let us know if you wish to be removed from our mailing lists.

Additional information

How we protect your data

We have passwords on our computers, phones, email accounts and the website administration site. Paper records will be stored in locked filing cabinets when not in use.

What data breach procedures we have in place

We will endeavour not to have data breaches. In the event of a data breach, we will endeavour to rectify the breach by getting any lost or shared data back. We will evaluate our processes and understand how to avoid it happening again. Serious data breaches which may risk someone’s personal rights or freedoms will be reported to the Information Commissioner’s Office within 72 hours, and to the individual concerned.